Managing Cross-OEM Legacy Assets Around The Globe

ABOUT THE CLIENT

A US-based technology company providing software and services to 86% of the Fortune 500, helping enterprises collect, protect, analyse, and optimise their data to make smarter decisions, manage risk, and reduce costs.

THE CHALLENGE
With 2,600+ legacy assets distributed across multiple data centres in the US, China, and India, spanning across brands including IBM, HP, Dell, EMC, NetApp, and Brocade, the client needed a single global Third-Party Maintenance partner capable of managing the full multi-OEM estate. The client’s main priority was in reducing the complexity and cost of their maintenance contracts and finding a partner with the geographic reach to manage it all from one point of contact.
THE EXEO GLOBAL SOLUTION

EXEO Global delivered a multi-year maintenance programme across all data centres and countries in scope, providing support for the full range of multi-brand assets. Beyond maintenance, the engagement encompassed IT Lifecycle services, professional services, and reverse logistics, ensuring a truly end-to-end partnership.

By consolidating the customer’s global infrastructure management through a single vendor touch point, EXEO Global removed the operational burden of managing multiple OEM relationships across different regions, allowing the client to focus on their core business.

RESULTS
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