NOC & SD-Wan

Distributed IT and hybrid work has created greater network complexity, which is driving the adoption of AI operations, network and security convergence, multi-cloud, private 5G and digital twins.

Ensuring robust network operations and network integrity are now focal points for many businesses as they start to increase their digital capabilities.

NOC-as-a-Service:
A Focus on User-Centric Experiences

With a shifting focus on user experience, NOCs have also adopted Digital Experience Monitoring (DEM), real-time monitoring tools that helps IT operations teams ensure user issues are quickly mitigated, and the network is not disrupted. DEM solutions complement existing application performance monitoring (APM) and network performance monitoring and diagnostics (NPMD) tools and are a proactive way to identify and isolate problems affecting performance quickly by obtaining a user-centric view of what is transpiring.

Optimised Performance

By adopting the latest technologies, high performing NOCs can bring greater efficiency, resilience and security to IT operations, and help companies streamline operations, improve productivity and keep costs lean, even as they continue to scale.

Optimised performance of the NOC through actionable insights, simulations, and a connected view of all online and offline data enable quick and better decisions to optimise performance and efficiency.

Greater Efficiency

With EXEO Global’s robust expertise in network management, advanced knowledge on network trends and network management tools, as well as strong track record in supporting our clients in NOC management, you can be assured that you’ll receive quality support and high system availability, with proactive updates and continued advice on implementing the right tools and technology to manage your changing operational needs.

Through EXEO Global’s as-a-service NOC model, we help enterprises offload the costs and complexities of establishing and maintaining a NOC so they can better allocate their resources to revenue-generating projects and optimise their total cost of ownership (TCO).

EXEO Global’s NOC support includes the following services:

  • Event Monitoring & Management
  • Incident Management
    • Notification Support
    • Tier 1 Support
    • Advanced (Tier 2 & 3 Support)
  • Problem Management
  • Capacity Management
  • Service Transition
    • Planning & Support
    • New Service Onboarding
    • Change Management
    • Service Asset & Configuration Management
  • Service Reporting & Service Analysis
  • Complementary Support Services
    • Platform Integration Services
    • Client Runbook Development
    • Client Infrastructure Management Setup
    • Custom Functionality
    • Provisioning and De-provisioning

Managed SD-WAN:
Enabling Centralised Management

The traditional WAN architecture, where applications resided in the data centre and were accessed at a predictable rate by branch employees, was not designed with today’s cloud-native environments in mind. It is also expensive to maintain and difficult to scale primarily due to the dependence on Multiprotocol Label Switching (MPLS) circuits.

The biggest benefit is that the software-centric approach enables centralised management of the WAN network. This means IT teams can configure devices, manage traffic, and control the entire network conveniently from one location.

SD-WAN provides a flexible, scalable, and secure solution for managing the increased network traffic and complexity that comes with IoT by improving performance and visibility, while also reducing costs.

A Crucial Role in IoT

SD-WAN is transforming network architectures and is also playing a crucial role in the growing ecosystem of Internet of Things (IoT), as SD-WAN offers

Better Performance

SD-WAN uses a centralised control function to intelligently direct traffic across the WAN.

Improved Security

SD-WAN can enhance security by segmenting the network.

Scalability

As businesses deploy more IoT devices, SD-WAN can easily accommodate increased traffic and more devices.

Cost-Effectiveness

With SD-WAN, businesses can use a combination of network services (like MPLS, 4G/5G, or broadband) based on their needs.

Simplified Management

SD-WAN simplifies the task of network management.

Quality of Service (QoS)

SD-WAN allows for policies to prioritise certain types of traffic over others.

Better Visibility

SD-WAN provides improved visibility into network performance and traffic patterns.

Driving Greater Cost Savings

Managed SD-WAN is the next evolution of traditional WAN and SD-WAN solutions. It helps streamline network functionality through management, visibility and providing the analytics required to adapt complex WANs.

Managed SD-WANs can also help organisations save on costs. Business owners don’t need to shell out a huge sum of money upfront to invest in their WANs, nor do they need to worry about buying network assets that would depreciate and need to be replaced down the line. Instead, they can partner with a provider that has the necessary infrastructure and pay them as they go. The service provider will take on the cost and risks of managing the SD-WAN.

Work with EXEO Global team and find out more about how you can implement better Managed SD-WAN solutions for your business!